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Photoshop CC 18 won't install on Windows - Error Code 190

New Here ,
Nov 07, 2019 Nov 07, 2019

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hello community, i purchased a photoshop CC18 to upgrade my old version which is cc 15 , i have tried to install it but it keeps bringing up a pop up message after 5% that it won't install.

pls can someone tell me what do to?

here is my system requirement:

OS: windows 10

RAM: 4GB

Processor : intel pentium dual core T4300 2.10GHz

system : x64 operating system

graphic card : Mobile intel chipset express 4Screenshot_3.jpg

 

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Adobe Employee ,
Nov 07, 2019 Nov 07, 2019

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Hi there,

 

Sorry to hear about the instalaltion error you're getting, could you please try the steps mentioned here and let usknow if it helps? https://community.adobe.com/t5/Get-Started/Exit-Code-190-Installation-Error/td-p/10168812

 

Regards,

Sahil

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New Here ,
Nov 11, 2019 Nov 11, 2019

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i unchecked the compactbility button as directed by the post and it still won't work..please i need more information on this

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