Photoshop CC 2018 crashes went lunch due to disk full

New Here ,
Dec 29, 2020 Dec 29, 2020

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hi, trying to run photoshop CC 2018.
seems to use a strange partition for temp files (winretools !) wich lead to full disk error messages when launching.
i tried to change preferences with CTRL ALT SHIFT when launching but it is still crashing.
strange thing : all creative cloud cleaner tool store logs in that partition, in a very strange folder.

 

Is there a way to reinit global installing and launching preferences for adobe CC suite ?

thanks a lot for your enlight

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CC FAQ, Creative Cloud, Installation

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Adobe Community Professional ,
Dec 30, 2020 Dec 30, 2020

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first try, resetting the cc app.

 

to reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

if that fails, reset your ps preferences by deleting/renaming the ps preference file  https://helpx.adobe.com/photoshop/using/preferences.html

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