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Photoshop CC

New Here ,
Sep 19, 2013 Sep 19, 2013

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Hi   I'm trying to download Photoshop CC.  It says that my operating system no longer supports this.  I have OSX 10.8.5.  25GB free on Hard Drive.  Help please.

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Adobe Employee , Sep 19, 2013 Sep 19, 2013

Hi johnhollidge,

Please uninstall CC desktop from Applications/Utilities/Adobe Installers . Run the Cleaner tool to remove any leftover ruminants of CC desktop:http://www.adobe.com/support/contact/cscleanertool.html . Restart your machine and try to download again.

If still the same issue then try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html .

Kindly follow the very important instructions before download.

Regards,

Romit Sinha

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Adobe Employee ,
Sep 19, 2013 Sep 19, 2013

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Could you please provide with some snapshot, Is this message coming on CC app?

Regards,

Ashutosh

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New Here ,
Sep 19, 2013 Sep 19, 2013

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HI. I am a member of CC. I go to www.adobe.com. Then try to download Photoshop CC.  The message appears that 'operating system not support Photoshop CC'.  I already have Photoshop CS6.

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Adobe Employee ,
Sep 19, 2013 Sep 19, 2013

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John,

Thanks for the info, Could you please confirm the same behavior when downloading from CC app (https://creative.adobe.com/products/creative-cloud)

Regards,

Ashutosh

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Adobe Employee ,
Sep 19, 2013 Sep 19, 2013

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Hi johnhollidge,

Please uninstall CC desktop from Applications/Utilities/Adobe Installers . Run the Cleaner tool to remove any leftover ruminants of CC desktop:http://www.adobe.com/support/contact/cscleanertool.html . Restart your machine and try to download again.

If still the same issue then try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html .

Kindly follow the very important instructions before download.

Regards,

Romit Sinha

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