Photoshop doesnt open on new macbook pro M1

New Here ,
Apr 01, 2021 Apr 01, 2021

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Photoshop does not open on my new macbook pro M1. And when I try to open creative cloud, it stops responding. Therefore, I cannot use creative cloud either.

Help!

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Activation, Creative Cloud

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Second that, my Creative Cloud is totally non-responsive. It starts and hang. I can use the web version. Are just installing PS will see if it works.

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Have installed PS from Adobe Creative Cloud (web version) and it hangs after the start. Have force quit it once and tried again the same result. In force quit it says  "not responsive".

 

 

I have a brand new MacBook Air, 16 Gb 8 core. All software is the latest. 

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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Make sure you're on the latest MacOS version and using Photoshop 22.3.

Could you also try opening Photoshop in Rosetta emulation mode?
https://support.apple.com/en-us/HT211861

 

Additional information about Photoshop and Big Sur and Apple Silicon/M1: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Isn't the latest PS updated for M1 processors?

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