Photoshop Download

New Here ,
Dec 21, 2020

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New here. I just downloaded Photoshop and I try to authenticate but it does not accept my password ... which is the correct password since I can connect to all other Adobe media so I am confused and I don't know who to contact.

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Installation, New user

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Photoshop Download

New Here ,
Dec 21, 2020

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New here. I just downloaded Photoshop and I try to authenticate but it does not accept my password ... which is the correct password since I can connect to all other Adobe media so I am confused and I don't know who to contact.

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Installation, New user

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49

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Dec 21, 2020 0
Adobe Community Professional ,
Dec 21, 2020

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Are you sure it is Adobe asking for a password and not your operating system asking for a password?

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Dec 21, 2020 0
Most Valuable Participant ,
Dec 21, 2020

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When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

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Dec 21, 2020 1
LEGEND ,
Dec 21, 2020

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A said by another reply. It is more than likely your computer asking for your computer Sign In password.

If you are using a Mac it is definitely the Computer password.

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Dec 21, 2020 0