Photoshop Elements 12 Installation Problems

New Here ,
Dec 05, 2013 Dec 05, 2013

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Photoshop Elements 12 installs fine on a Windows XPSP3 platform (from C:\Documents and Settings\UserName\Desktop\Adobe Photoshop Elements 12).

On a Windows 7 SP1 platform C:\Users\....\Desktop\Adobe Photoshop Elements 12, but will not run

Error 1000 Application error caused by PhotoshopElementsEditor.exe followed by

Error:  1005     (100)

Description: Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Photoshop Elements 12 Editor because of this error.

The same source installation file was used in bith installs.

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Adobe Community Professional , Dec 05, 2013 Dec 05, 2013
installing using compatibility mode might be easier than solving the issue.

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Adobe Community Professional ,
Dec 05, 2013 Dec 05, 2013

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installing using compatibility mode might be easier than solving the issue.

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New Here ,
Dec 05, 2013 Dec 05, 2013

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Install Using Compatibility Mode

http://social.technet.microsoft.com/Forums/windows/en-US/cdd894f8-1ee2-43e5-952b-d04c25779a7f/how-to-install-a-software-application-using-compatibility-mode?forum=w7itproappcompat

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New Here ,
Dec 05, 2013 Dec 05, 2013

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Thanks for the suggestion. Unfortunately, I got the same results. It's strange that PSE 10 installs without a problem on Windows 7, but PSE 12 doesn't.

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New Here ,
Nov 27, 2020 Nov 27, 2020

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I had a computer with Elements 12 on it that died. Now I installed the program on the next laptop, but, it does not always work, so I went to intall on the next one, but I get a message that it cannot be installed because it would be past the number of allowed units.  Further, when I buy the next one, I would like to have it on plus one back up. ....  So how do I notify Adobe, so that they know when a computer has died or when I swap?    

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New Here ,
Nov 27, 2020 Nov 27, 2020

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I have had Elements 12 for several years. I never had this problem before.  I think it is because my laptops, in the past, were new when acquired, & so lasted longer. 

 

I expect it may take a while for you to get back to me. 

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