Photoshop Elements 2021

New Here ,
Jan 30, 2021 Jan 30, 2021

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Downloaded & Installed Photoshop and Primier Elements 2021 on my PC several weeks ago, tried to open Photoshop for the first time, tels me to log in then asks for Redemption Code and Serial Number. When I follow instructions it tells me to download and install the programs. Which I had completed previously, system can't seem to reconise I had done so previously. Painfull!!

Any advise?

 

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Activation, New user

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Adobe Community Professional ,
Jan 30, 2021 Jan 30, 2021

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You use a redemption code ONE time to get a serial number

- https://redeem.licenses.adobe.com/getserial

 

Without posting in a public forum, do you have a serial number that consists of 6 groups of 4 digits, no letters?

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New Here ,
Jan 30, 2021 Jan 30, 2021

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Thank you for reply, Yes one for each program. I'm concerned that downloading a second time may create a problem. If I were to initiate the new download process will the system autimatically detect the previous download and proceed from there Or should I uninstall the excisting download and then do a new download and install ?

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Adobe Community Professional ,
Jan 30, 2021 Jan 30, 2021

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I have never had your problem, so I can't answer your latest question

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