Photoshop extended CS6 activation hangs

New Here ,
Jul 13, 2020 Jul 13, 2020

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Hi,

I have a problem activating PS CS6 Extended on a new laptop.

I correctly registered the product in 2012 in my adobe account (it is still listed).

I successfully deactivated PS CS6 extended on my old laptop.

I installed PS CS6 Extended on my new laptop.

When starting PS CS6 extended on my new laptop, a window 'Creative Cloud Photography' pops up with the message 'please wait a moment' ('Bitte einen Augenblick warten...').

But this moment never ends .....

What can I do to get PS CS6 extended working again?

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correct answers 1 Correct Answer

New Here , Jul 13, 2020 Jul 13, 2020
Thanks for the quick reply.I tried both suggestions, however without result.I checked my process list on the laptop and found some CS6 x86 processes running. However, I only installed CS6 64bit on my laptop. Therefore I uninstalled CS6 (64bit). Then I installed the complete CS6 suite with serial number.After doing these actions, Photoshop started normally. It was already activated.I have no real idea what caused my problems. Maybe only installing CS6 64bit might be a reason.Anyway, my problem is...

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Adobe Community Professional ,
Jul 13, 2020 Jul 13, 2020

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Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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New Here ,
Jul 13, 2020 Jul 13, 2020

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Thanks for the quick reply.

I tried both suggestions, however without result.

I checked my process list on the laptop and found some CS6 x86 processes running. However, I only installed CS6 64bit on my laptop. Therefore I uninstalled CS6 (64bit). Then I installed the complete CS6 suite with serial number.

After doing these actions, Photoshop started normally. It was already activated.

I have no real idea what caused my problems. Maybe only installing CS6 64bit might be a reason.

Anyway, my problem is now solved!

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