Photoshop / Illustrator Won't open on mac OS Mojave

New Here ,
Oct 17, 2020

Copy link to clipboard

Copied

I was going to open Photoshop today and it didn't open. (It was perfectly fine yesterday) The icon bounced once and then disapeared.
I tried uninstalling and reinstaling (the individual programs as well as the whole Creative Cloud) and it worked for Indesign, but Illustrator and Photoshop still don't open.

I tried installing earlier versions, I tried opening with Command+Option+Shift and nothing works.
Does anyone know what could this be and how to fix it?

TOPICS
Activation, Creative Cloud, Installation

Views

35

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Photoshop / Illustrator Won't open on mac OS Mojave

New Here ,
Oct 17, 2020

Copy link to clipboard

Copied

I was going to open Photoshop today and it didn't open. (It was perfectly fine yesterday) The icon bounced once and then disapeared.
I tried uninstalling and reinstaling (the individual programs as well as the whole Creative Cloud) and it worked for Indesign, but Illustrator and Photoshop still don't open.

I tried installing earlier versions, I tried opening with Command+Option+Shift and nothing works.
Does anyone know what could this be and how to fix it?

TOPICS
Activation, Creative Cloud, Installation

Views

36

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 17, 2020 0
kglad LATEST
Adobe Community Professional ,
Oct 18, 2020

Copy link to clipboard

Copied

first try, resetting the cc app. to reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

if that fails, reset your problematic program preferences -

illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
photoshop: https://forums.adobe.com/thread/375776

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 18, 2020 1