Photoshop Installation Failed

New Here ,
Feb 11, 2021 Feb 11, 2021

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HI, Ive just subscribed to creative cloud. Lightroom download and installed without a problem. But Photoshop gets to abou 8% then says 'installation failed' can anyone help? Thanks

 

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Guest
Feb 11, 2021 Feb 11, 2021

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Moving thread to the Download & Install forum Photoshop

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Community Beginner ,
Feb 11, 2021 Feb 11, 2021

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maybe your internet connection?

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Adobe Community Professional ,
Feb 11, 2021 Feb 11, 2021

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See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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Adobe Community Professional ,
Feb 11, 2021 Feb 11, 2021

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Also:

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?


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