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Photoshop installer not Working

Community Beginner ,
Sep 10, 2020

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I am trying to download that latest version of Photoshop onto my Mac. However, when I double click the folder, literally nothing happens. I'm at a bit of a loss as to what to do.

Screen Shot 2020-09-10 at 15.59.50.png

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Bug, How to

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Photoshop installer not Working

Community Beginner ,
Sep 10, 2020

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I am trying to download that latest version of Photoshop onto my Mac. However, when I double click the folder, literally nothing happens. I'm at a bit of a loss as to what to do.

Screen Shot 2020-09-10 at 15.59.50.png

TOPICS
Bug, How to

Views

78

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Sep 10, 2020 0
Adobe Community Professional ,
Sep 10, 2020

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

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Sep 10, 2020 2
Community Beginner ,
Sep 10, 2020

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iMac (Retina 4K, Late 2015)

3.1 GHz Quad-Core Intel Core i5 Processor

1 hard drive with 924.59 GB free space

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Sep 10, 2020 0
Community Beginner ,
Sep 10, 2020

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And if I try again after restartin my computer, I recieve this message and then nothing happens after I select open.Screen Shot 2020-09-10 at 19.20.55.png

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Sep 10, 2020 0
Adobe Community Professional ,
Sep 10, 2020

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

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Sep 10, 2020 2