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Please extend trial to 60 days because of Covid-19

Community Beginner ,
Mar 11, 2020

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I teach photography at our local community college. Plans were just announced to utilize distance learning until the end of the semester because of the Corona virus outbreak. Since the lab computer licenses for Creative Cloud are non transferrable, how about extending the trial for the Photoshop/Lightroom bundle to allow my students to install on their home computers for 60-days of use? Many of my students can't afford to pay. With 11 Billion in revenue, I do hope you will consider stepping up.

 

We are ALL in this together.

 

Thank You.

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Please extend trial to 60 days because of Covid-19

Community Beginner ,
Mar 11, 2020

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I teach photography at our local community college. Plans were just announced to utilize distance learning until the end of the semester because of the Corona virus outbreak. Since the lab computer licenses for Creative Cloud are non transferrable, how about extending the trial for the Photoshop/Lightroom bundle to allow my students to install on their home computers for 60-days of use? Many of my students can't afford to pay. With 11 Billion in revenue, I do hope you will consider stepping up.

 

We are ALL in this together.

 

Thank You.

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Mar 11, 2020 2
Adobe Community Professional ,
Mar 11, 2020

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Hi,

 

It would not be a bad idea, however, review the licensing scheme, to see if it has an option by name, to place it on a number of users, but it depends on what was purchased.

 

Regards,

WbolanosCo

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Mar 11, 2020 0
Adobe Community Professional ,
Mar 11, 2020

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>>to allow my students to install on their home computers for 60-days of use?

 

Creative Cloud trials have been 7 days for a long time.

 

Student pricing for eligible students should allow most students to subscribe for the duration of their courses.

 

Adobe has called time on students using trial software at home to complete their courses.

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Mar 11, 2020 1
Adobe Employee ,
Mar 12, 2020

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Hi Davida,

Since your college has device licences, you should have an account manager who can add/remove/renew licences for you.

That should be your first point of contact, so (s)he can find a solution for you.

If you don't know your account manager, please contact our Customer Service to find out: https://helpx.adobe.com/contact.html

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Mar 12, 2020 2
Engaged ,
Mar 12, 2020

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I would welcome such a move as well.

Adobe could allow students to use the Adobe apps for a period of 60 days understanding that they need to complete their semesters without getting a chance to study at college premises.

You could contact the manager who provided the licenses for your community college systems.

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Mar 12, 2020 1
Most Valuable Participant ,
Mar 12, 2020

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In addition to the responses given above, you might also want to submit your feedback & make such a request directly to Adobe themselves via these two channels:

 

https://helpx.adobe.com/contact.html

 

https://www.adobe.com/products/wishform.html

 

It may be a worthwhile consideration for all users, given the worldwide disruptions that are ensuing.

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Mar 12, 2020 1