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Please fix a bug: Memory Access Violation (Exit code: -1073741819; Error code: '183')

New Here ,
Oct 12, 2019

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Hi,

 

I feel I must complain about the installers of Creative Cloud and the Apps.

Updating Creative Cloud fails with the following errors:

 

-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CC-Library-mul', version:3.4.3.14
FATAL: Error occurred in install of package (Name: CC-Library-mul Version: 3.4.3.14). Error code: '183'
WARN: Program "C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe" failed with exit code: -1073741819
-------------------------------------------------------------------------------------

 

Installing Creative Cloud Apps also fails with the same exit code.


Please focus on "exit code: -1073741819" because "Error code: '183'" is superficial and gives us no information.
The exit code "-1073741819" is about Memory Access Violation (MAV) because -1073741819 is equivalent to 0xC0000005.

MAV is usually due to a software bug in handling memory, typically an invalid or even null pointer that causes memory access without allocation or permission.


So many users have claimed this problem for a long time but the problem has not been solved.

I feel that Adobe should take this problem seriously and launch a project to fix the software.


I am really dissatisfied with this problem but do not want to get a refund.
I wanted to use Creative Cloud Apps because I paid for them.
I paid for Creative Cloud Apps because I wanted to use them.


Please look into this problem and fix the software as soon as possible.

 

(I posted this here to share information with other users)

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Creative Cloud, Installation

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Please fix a bug: Memory Access Violation (Exit code: -1073741819; Error code: '183')

New Here ,
Oct 12, 2019

Copy link to clipboard

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Hi,

 

I feel I must complain about the installers of Creative Cloud and the Apps.

Updating Creative Cloud fails with the following errors:

 

-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CC-Library-mul', version:3.4.3.14
FATAL: Error occurred in install of package (Name: CC-Library-mul Version: 3.4.3.14). Error code: '183'
WARN: Program "C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe" failed with exit code: -1073741819
-------------------------------------------------------------------------------------

 

Installing Creative Cloud Apps also fails with the same exit code.


Please focus on "exit code: -1073741819" because "Error code: '183'" is superficial and gives us no information.
The exit code "-1073741819" is about Memory Access Violation (MAV) because -1073741819 is equivalent to 0xC0000005.

MAV is usually due to a software bug in handling memory, typically an invalid or even null pointer that causes memory access without allocation or permission.


So many users have claimed this problem for a long time but the problem has not been solved.

I feel that Adobe should take this problem seriously and launch a project to fix the software.


I am really dissatisfied with this problem but do not want to get a refund.
I wanted to use Creative Cloud Apps because I paid for them.
I paid for Creative Cloud Apps because I wanted to use them.


Please look into this problem and fix the software as soon as possible.

 

(I posted this here to share information with other users)

TOPICS
Creative Cloud, Installation

Views

190

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Oct 12, 2019 1
Explorer ,
Jun 19, 2020

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I keep getting that very error now when I'm trying to install an update on an extension/plugin Motion v3 for After Effects.

-- * -- [sarcasm] Tiny font size and no colour coding in Adobe apps? What a fantastic idea! [/sarcasm] --*--

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