Please help: could not complete your request

[Yasmine5ED2]

Hi

everytine I try and do anything such as start a new project by adding a photo or even close the program I get the same error message (no code number):

could not complete your request because of program error.

i have uninstalled and reinstalled, checked for updates and now do not know what to do.

any help appreciated!

[Jeff A Wright]

Yasmine5ED2, which Adobe application are you creating projects or adding photos to?

[Alexander16B8]

Same problem here.  Photoshop.

[AxelMatt · Accepted solution]

Please take a look here:

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

https://community.adobe.com/t5/photoshop/m-program-error-while-opening-or-creating-new-document-afte...

If this doesn't help we need more information about your environment. Please consider including the following questions:

• Adobe product and version number
• Operating system and version number
• The full text of any error message (s)
• What you were doing when the problem occurred
• Computer hardware, such as CPU; GPU; the amount of RAM; etc

Thanks. The above info will help to solve your problem.