Please help: could not complete your request

New Here ,
Oct 25, 2020

Copy link to clipboard

Copied

Hi

everytine I try and do anything such as start a new project by adding a photo or even close the program I get the same error message (no code number):

could not complete your request because of program error.

i have uninstalled and reinstalled, checked for updates and now do not know what to do.

any help appreciated!

 

Adobe Community Professional
Correct answer by Axel Matt | Adobe Community Professional

Please take a look here:

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

https://community.adobe.com/t5/photoshop/m-program-error-while-opening-or-creating-new-document-after-photoshop-22-0-update/td-p/11521599?page=1

 

If this doesn't help we need more information about your environment. Please consider including the following questions:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Thanks. The above info will help to solve your problem.

 

TOPICS
Activation, CC FAQ, Installation, New user

Views

54

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Please help: could not complete your request

New Here ,
Oct 25, 2020

Copy link to clipboard

Copied

Hi

everytine I try and do anything such as start a new project by adding a photo or even close the program I get the same error message (no code number):

could not complete your request because of program error.

i have uninstalled and reinstalled, checked for updates and now do not know what to do.

any help appreciated!

 

Adobe Community Professional
Correct answer by Axel Matt | Adobe Community Professional

Please take a look here:

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

https://community.adobe.com/t5/photoshop/m-program-error-while-opening-or-creating-new-document-after-photoshop-22-0-update/td-p/11521599?page=1

 

If this doesn't help we need more information about your environment. Please consider including the following questions:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Thanks. The above info will help to solve your problem.

 

TOPICS
Activation, CC FAQ, Installation, New user

Views

55

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 25, 2020 0
Adobe Employee ,
Oct 26, 2020

Copy link to clipboard

Copied

Yasmine5ED2, which Adobe application are you creating projects or adding photos to?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 26, 2020 0
New Here ,
Nov 05, 2020

Copy link to clipboard

Copied

Same problem here.  Photoshop.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 05, 2020 0
Adobe Community Professional ,
Nov 05, 2020

Copy link to clipboard

Copied

Please take a look here:

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

https://community.adobe.com/t5/photoshop/m-program-error-while-opening-or-creating-new-document-afte...

 

If this doesn't help we need more information about your environment. Please consider including the following questions:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Thanks. The above info will help to solve your problem.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 05, 2020 1