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I cant install
Please take a look here: How to fix errors when installing the Creative Cloud desktop app (adobe.com)
If this doesn't help, please give us more informations including the following :
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem and/or error messages
Computer hardware, such as CPU; GPU; the amount of RAM; etc
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Thanks. The above info will help us in trying to solve your problem.