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Downloaded premier elements.
After download, the disk image doesn't start the installation process.
Tried several times
Which operating system?
NOTE: Win 7 and Win 8 are no longer supported.
See the system requirements below.
I got it to install, now i cant find my serial number.
I have the boxed software.
It's not on the dvd sleeve.
If not directly from Adobe, then from whom did you buy the software?
Most likely they sent you a redemption code you have to use to get your serial number. Premier Elements serial numbers all start with 1143. See link below for more details.