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Premiere Pro Won't Download

New Here ,
Jun 04, 2020

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I just purchased Premiere Pro for my Mac Pro but it will not download. I have made sure all apps are updated, which they are, and have even tried to download older versions of Premiere Pro and those will not work either. 

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Activation, Creative Cloud

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Premiere Pro Won't Download

New Here ,
Jun 04, 2020

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I just purchased Premiere Pro for my Mac Pro but it will not download. I have made sure all apps are updated, which they are, and have even tried to download older versions of Premiere Pro and those will not work either. 

TOPICS
Activation, Creative Cloud

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481

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Jun 04, 2020 0
Adobe Employee ,
Jun 04, 2020

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I am sorry to hear that, Pmdewitt518. Do you ever receive any specific error messages while installing Premiere Pro CC?  What version of macOS are you installing Premiere Pro CC on?

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Jun 04, 2020 0
Adobe Community Professional ,
Jun 04, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

https://helpx.adobe.com/premiere-pro/system-requirements.html

 

Also see this:

https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html

 

Nancy O'Shea, ACP
Alt-Web.com

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Jun 04, 2020 0
New Here ,
Jun 04, 2020

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Thank you everyone. Tech support just solved the issue. I'm all set. 

 

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Jun 04, 2020 0