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I just purchased Premiere Pro for my Mac Pro but it will not download. I have made sure all apps are updated, which they are, and have even tried to download older versions of Premiere Pro and those will not work either.
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I am sorry to hear that, Pmdewitt518. Do you ever receive any specific error messages while installing Premiere Pro CC? What version of macOS are you installing Premiere Pro CC on?
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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html
https://helpx.adobe.com/premiere-pro/system-requirements.html
Also see this:
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
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Thank you everyone. Tech support just solved the issue. I'm all set.