Copy link to clipboard
I just purchased Premiere Pro for my Mac Pro but it will not download. I have made sure all apps are updated, which they are, and have even tried to download older versions of Premiere Pro and those will not work either.
I am sorry to hear that, Pmdewitt518. Do you ever receive any specific error messages while installing Premiere Pro CC? What version of macOS are you installing Premiere Pro CC on?
Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. https://helpx.adobe.com/creative-cloud/system-requirements.html
Also see this:
Thank you everyone. Tech support just solved the issue. I'm all set.