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I'm trying to install this program in my computer but it just won't.
I've created a new adobe ID and downloaded the free trial but it will not install not really sure what the problem is
can someone please advise how to fix the issue with the installation?
I'm using MacOS 10.13.5 on a MacBook Pro
What exactly happening when you try to install the app?
Are you getting any error message?
it just keeps saying retry retry failed installation and failed unistalling
install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.
if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html
assuming you're not trying to install an old version, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.
[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]