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Premiere Pro wont open and cloud is blank

New Here ,
Aug 01, 2020

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Yesterday Premiere pro was working, I closed it and havent been able to open it away. I uninstalled it and now i cant install it again because the adobe pannel with all the apps is blank. I have a MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) - with Catalina 10.15.5 (19F101)

 

Please help me I have a deadline and theres no customer service 😞

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Activation, Creative Cloud, Installation, New user

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Premiere Pro wont open and cloud is blank

New Here ,
Aug 01, 2020

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Yesterday Premiere pro was working, I closed it and havent been able to open it away. I uninstalled it and now i cant install it again because the adobe pannel with all the apps is blank. I have a MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) - with Catalina 10.15.5 (19F101)

 

Please help me I have a deadline and theres no customer service 😞

TOPICS
Activation, Creative Cloud, Installation, New user

Views

34

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 01, 2020 0
Most Valuable Participant ,
Aug 01, 2020

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Aug 01, 2020 1
Adobe Community Professional ,
Aug 01, 2020

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It could also be a graphics driver issue. See the page below:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

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Aug 01, 2020 1