Premiere Rush and Premiere Pro

[Chanel Cruz]

hello.

So I subscribed to the entire adobe creative cloud suite. I mostly use photoshop and Premiere Rush. Unfortunately, I have never been able to use Premiere Rush or Premiere Pro on a PC. I can only use Premiere Rush on my phone. Almost as soon as the app loads, it crashes. It constantly says "Not Responding" and this is frustrating. I am trying to use the apps for my business. I create art and make youtube videos and so far the apps are USELESS and its making me feel like its not worth the money. I have uninstalled and installed everything again THREE SEPARATE TIMES. Also creative cloud is always telling me that it crashed or there is an error to uninstal and reinstall. I have done this action more than three times and it just tells me this every time I turn on my PC now and I just ignore it cause I am tried of doing what it says to resolve the issue with no results.

PLEASE HELP

[John T Smith]

When you ask a question you need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
- https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/...

Test your computer to find out how well it will work
https://www.pugetsystems.com/labs/articles/PugetBench-for-Premiere-Pro-1519/
-Benchmark test program available for Premiere Pro CC2019 and CC2020
.
Some things to do, and more information needed for someone to help...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/87892...
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-ques...
-Mac only https://community.adobe.com/t5/Premiere-Pro/FAQ-Basic-Troubleshooting-amp-Maintenance-for-Premiere-P...