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Presets got deleted

Celina5CD4
New Here ,
Aug 24, 2020 Aug 24, 2020

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Hey.

all my presets just got deleted which I've bought and they are now gone without me doing anything...

please help

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AxelMatt Community Expert
Community Expert ,
Aug 24, 2020 Aug 24, 2020

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Before we can try to help we need more informations about your environment:

Which operating system do you use?

Which Adobe apps do you use?

What did you do before the problem occurred?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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