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Problème créative cloud / Onglet APPLICATION / Pas de dossier "CONFIG"

Community Beginner ,
Aug 29, 2018

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Bonjour,

Je vous contacte suite à un problème lié à adobe créative cloud.

Dans le créative cloud , il n'est pas afficher l'onglet APPLICATION.

J'ai suivi vos posts à la lettre :

     - désinstaller/reinstaller

     - supprimer le fichier "OBBE" pour redémarage

mais rien y fait je n'ai toujours pas accès à l'onglet.

Je constate aussi qu'il n'y a pas de dossier "config" dans le dossier "OBBE" 

Pouvez vous m'éclairer ?

Je suis sous mac High Sierra

Merci

Igor

Il faut changer false par true:

<config><panel><name>AppsPanel</name><visible>true</visible></panel><feature><name>SelfSe rveInstalls</name><enabled>false</enabled></feature></config>

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Problème créative cloud / Onglet APPLICATION / Pas de dossier "CONFIG"

Community Beginner ,
Aug 29, 2018

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Bonjour,

Je vous contacte suite à un problème lié à adobe créative cloud.

Dans le créative cloud , il n'est pas afficher l'onglet APPLICATION.

J'ai suivi vos posts à la lettre :

     - désinstaller/reinstaller

     - supprimer le fichier "OBBE" pour redémarage

mais rien y fait je n'ai toujours pas accès à l'onglet.

Je constate aussi qu'il n'y a pas de dossier "config" dans le dossier "OBBE" 

Pouvez vous m'éclairer ?

Je suis sous mac High Sierra

Merci

Igor

Il faut changer false par true:

<config><panel><name>AppsPanel</name><visible>true</visible></panel><feature><name>SelfSe rveInstalls</name><enabled>false</enabled></feature></config>

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Creative Cloud

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Adobe Community Professional ,
Aug 29, 2018

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uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

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Community Beginner ,
Oct 03, 2018

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'uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html'

I can't do this because I don't have the "APP" menu

then how can I do ?

Capture d’écran 2018-10-03 à 10.41.44.png

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Adobe Community Professional ,
Oct 03, 2018

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did you edit your serviceconfig.xml file?

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Community Beginner ,
Nov 07, 2018

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No i dont edit it

Where is it ??

In "OBBE" folder ?

I dont have files here

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Community Beginner ,
Nov 07, 2018

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I think , I need to format my computer and reinstall

this Creative Cloud MAKE ME CRAZYYY, I always have problems with it and my partners too. PLEASE MORE CORRECTION PATCH !

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Guide ,
Nov 07, 2018

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Sur le MAC il y'a deux bibliothèque ,le dossier OOBE est dans les deux mais celui qui contient config c'est celui du système :

Finder -> Menu Aller > Ordinateur > MAC HD > Bibliotheque > OOBE ....

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Community Beginner ,
Nov 07, 2018

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Thank you arij2010 !

I find it

Then I dont edit this file

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Guide ,
Nov 07, 2018

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if it's locked you need to duplicate it ,make the change and save on the desktop with the same name (change the txt extension by xml ) ,drag and drop this modified file to the config folder to replace the original xml file .

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Community Beginner ,
Nov 07, 2018

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Je suis français, pouvez vous me répéter ? Mon anglais s'arrête ici, on rentre dans des termes technique

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Guide ,
Nov 07, 2018

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Si vous essayez de modifier le fichier et qu'il est verrouillé, vous devez le dupliquer quand il vous pose la question , le modifier et le sauvegarder sur le bureau sous le même nom (il sera sauvegardé avc une extension txt ,modifiez l'extension txt par xml) .faites glisser ce fichier modifié dans le dossier config pour remplacer le fichier XML d'origine puis redémarrez la machine

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Community Beginner ,
Nov 07, 2018

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quelle modification je dois apporter à ce fichier?

rajouter du texte à l'intérieur?

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Community Beginner ,
Nov 07, 2018

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<config><panel><name>AppsPanel</name><visible>false</visible></panel><feature><name>SelfServeInstalls</name><enabled>false</enabled></feature></config>

Voila ce qui se trouve dans ce fichier

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Guide ,
Nov 07, 2018

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Il faut changer false par true:

<config><panel><name>AppsPanel</name><visible>true</visible></panel><feature><name>SelfSe rveInstalls</name><enabled>false</enabled></feature></config>

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Community Beginner ,
Nov 07, 2018

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Ok c'est fait, j'ai bien le menu "APP" mais rien ne s'affiche maintenant Capture d’écran 2018-11-07 à 15.03.09.png

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Community Beginner ,
Nov 07, 2018

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J'ai redémarré l'ordinateur , ça à l'ai de fonctionner

Je vous REMERCIE du fond du coeur arij2010 , Le pack adobe est surement l'outil de travail que j'utilise le plus.

Grâce à vous, maintenant je suis serein

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New Here ,
Oct 11, 2019

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1 an après, vous me sauvez la vie tous les deux 😄 Merci ! J'avais exactement le même soucis.

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Community Beginner ,
Mar 27, 2020

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6 mois à galérer sans qu'aucune mise à jours soit possible!

Et là, EUREKA vous me sauvez la vie 😉 et le travail 😉 

 

En tout cas, les app s'affichent ENFIN dans l'app CC!!!!! MERCI MERCI!

 
 

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