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Problème d'installation - Erreur 190 - win10

New Here ,
Aug 27, 2020

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Bonjour je ne parvient pas à installer after effect et première pro.. au téléchargement sur Creative Cloud on m'affiche :

 

"votre système ne dispose pas de la configuration requise... (Code d'erreur : 190)"

 

Jusque là c'est compréhensible mais voici ma configuration :

 

CPU - Intel(R) Core(TM) i7-9700K CPU @3.60GHz 3.60GHz

GPU - NVIDIA GeForce GTX 1650

OS - Windows  10 Professionnel

RAM - 32 GB

 

Merci d'avance pour votre aide

 

 

Traduction EN (source google trad):

 

Hello I cannot install after effect and first pro .. when downloading on Creative Cloud I am shown:

"your system does not meet the requirements ... (Error code: 190)"

So far it's understandable but here is my configuration:

CPU - Intel (R) Core (TM) i7-9700K CPU @ 3.60GHz 3.60GHz
GPU - NVIDIA GeForce GTX 1650
OS - Windows 10 Professional
RAM - 32 GB

thank you in advance for your help

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Problème d'installation - Erreur 190 - win10

New Here ,
Aug 27, 2020

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Bonjour je ne parvient pas à installer after effect et première pro.. au téléchargement sur Creative Cloud on m'affiche :

 

"votre système ne dispose pas de la configuration requise... (Code d'erreur : 190)"

 

Jusque là c'est compréhensible mais voici ma configuration :

 

CPU - Intel(R) Core(TM) i7-9700K CPU @3.60GHz 3.60GHz

GPU - NVIDIA GeForce GTX 1650

OS - Windows  10 Professionnel

RAM - 32 GB

 

Merci d'avance pour votre aide

 

 

Traduction EN (source google trad):

 

Hello I cannot install after effect and first pro .. when downloading on Creative Cloud I am shown:

"your system does not meet the requirements ... (Error code: 190)"

So far it's understandable but here is my configuration:

CPU - Intel (R) Core (TM) i7-9700K CPU @ 3.60GHz 3.60GHz
GPU - NVIDIA GeForce GTX 1650
OS - Windows 10 Professional
RAM - 32 GB

thank you in advance for your help

TOPICS
Installation

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65

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Aug 27, 2020 0
Adobe Community Professional ,
Aug 27, 2020

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Check Windows 10 version,

 

Open Command prompt and type the command

winver 

Windows 10 OS shloud be  version1803 and above.

 

https://helpx.adobe.com/in/after-effects/system-requirements.html

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Aug 27, 2020 2
New Here ,
Aug 27, 2020

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Oui c'est windows version 1803 !

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Aug 27, 2020 0
Most Valuable Participant ,
Aug 27, 2020

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Aug 27, 2020 1