Problème lié lancement creative cloud

New Here ,
Oct 03, 2020

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J'utilisais Photoshop ce matin quand j'ai eu besoin de redémarré mon mac, quand je l'ai redémarré, impossible de lancé créative cloud, car un pop up de connection ce lance et se referme direct et cela a l'infini, j'ai tout désintallé et il m'est maintenat impossible d'installé creative cloud a cause du meme problème.

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Collaboration, File sync

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Problème lié lancement creative cloud

New Here ,
Oct 03, 2020

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J'utilisais Photoshop ce matin quand j'ai eu besoin de redémarré mon mac, quand je l'ai redémarré, impossible de lancé créative cloud, car un pop up de connection ce lance et se referme direct et cela a l'infini, j'ai tout désintallé et il m'est maintenat impossible d'installé creative cloud a cause du meme problème.

TOPICS
Collaboration, File sync

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27

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Oct 03, 2020 0
kglad LATEST
Adobe Community Professional ,
Oct 05, 2020

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do a clean cc install:

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

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