Problem dowloading Adobe CC

[Candh]

Hi!

When I started the installation of CC Adobe I recieve the information as you see in the picture below. When checking the browser it says that everything is ok and that I can close the browser window. After that nothing happens. What is wrong? What can I do diffrently?

KR, Madeleine

[KanikaS · Accepted solution]

Hi there, 

We apologize for the late response. Are you still facing the same issue? 

We hope it's sorted now. Feel free to get in touch with our support for help: https://helpx.adobe.com/contact/support.html

Thanks 

Kanika