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Problem during Photoshop installation/authentification in Windows 10

Community Beginner ,
Feb 05, 2020

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Hello!

I downloaded several installers for my freshly made photoshop monthly subscription.

The photoshop set up will open a browser page to authentificate, wich works according to the browser. But the installation program does not take any recognition and wont proceed.

The Creative Cloud installer claims Java should be activated, wich is activated and updated in all browsers i tried.

Does anyone know what could be the problem?

Thanks in advance!

Scott

Correct answer by Scott_C | Community Beginner

got it here, registered with my id, everything worked so far.

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

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Activation, Creative Cloud, Installation, New user

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Problem during Photoshop installation/authentification in Windows 10

Community Beginner ,
Feb 05, 2020

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Hello!

I downloaded several installers for my freshly made photoshop monthly subscription.

The photoshop set up will open a browser page to authentificate, wich works according to the browser. But the installation program does not take any recognition and wont proceed.

The Creative Cloud installer claims Java should be activated, wich is activated and updated in all browsers i tried.

Does anyone know what could be the problem?

Thanks in advance!

Scott

Correct answer by Scott_C | Community Beginner

got it here, registered with my id, everything worked so far.

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

Topics

Activation, Creative Cloud, Installation, New user

Views

261

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Most Valuable Participant ,
Feb 05, 2020

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Java is not JavaScript. What is the exact message about Java, and what is the name of the file you are trying to install for CC?

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Community Beginner ,
Feb 05, 2020

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thank you for your quick reply!

this is Photoshop_Set-Up.exe. The browser says i successfully activated the product an can proceed in the other window. But it stays like this without any comment. The only thing i can do is close it. 

authentifizierungsproblem.JPG

 

this is "set-up.exe" of the creative cloud installation file. The java script message translates into: javascript is deactivated. activate javascript and try again. Otherwise same as above.

authentifizierungsproblem 2.JPG

 

 

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Community Beginner ,
Feb 05, 2020

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please let me know if you need further information

😉

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Community Beginner ,
Feb 06, 2020

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got it here, registered with my id, everything worked so far.

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

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