Problemas de atualizações dos produtos da Adobe Creative Cloud

Community Beginner ,
Dec 17, 2019

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O Adobe Creative Cloud não está atualizando os programas , ele carrega as atualizações até um certo momento e depois disso parece que congela , não recebo nunhuma mensagem de erro nado do tipo .
Alguém pode me ajudar ?

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Creative Cloud

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Adobe Community Professional ,
Dec 17, 2019

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Please see this help article

Creative Cloud app installation hangs

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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New Here ,
Nov 16, 2020

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Already did that, but still can not get the atualization

 

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