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Problems installing Adobe Photoshop CS6

New Here ,
Jan 09, 2018 Jan 09, 2018

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Hi - I'm trying to download and install Adobe Photoshop CS6 onto my MacBook Pro running on High Sierra v 10.13.2 but I get an error message about a missing file. It says download Adobe Support Advisor but that doesn't work. Can you help please?

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correct answers 1 Correct answer

Community Expert , Jan 09, 2018 Jan 09, 2018

Yes, but they didn’t help

Hmm. They have worked for others.

https://blog.conradchavez.com/2017/09/25/macos-10-13-high-sierra-will-adobe-software-work/

Can you confirm that you have tried the following steps

  1. Right-click (or Control-click) the CS6 installer and choose Show Package Contents.
  2. In the Install window that opens in the Finder, go to the Contents/MacOS folder, and in there, double-click Install. That will open the Terminal application, some lines of code will automatically run, and the actua
...

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Community Expert ,
Jan 09, 2018 Jan 09, 2018

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New Here ,
Jan 09, 2018 Jan 09, 2018

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Hi

Yes, but they didn’t help. I couldn’t make sense of the troube shooting links (those files it referred to weren’t in my Library).

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Community Expert ,
Jan 09, 2018 Jan 09, 2018

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Apple did not maintain backward compatibility when they issued High Sierra

If the special steps that John Waller posted did not work, I don't think you will be able to use that old program on your new operating system

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Community Expert ,
Jan 09, 2018 Jan 09, 2018

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Yes, but they didn’t help

Hmm. They have worked for others.

https://blog.conradchavez.com/2017/09/25/macos-10-13-high-sierra-will-adobe-software-work/

Can you confirm that you have tried the following steps

  1. Right-click (or Control-click) the CS6 installer and choose Show Package Contents.
  2. In the Install window that opens in the Finder, go to the Contents/MacOS folder, and in there, double-click Install. That will open the Terminal application, some lines of code will automatically run, and the actual Installer should successfully launch.

That should get the installer initialized (or running).

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New Here ,
Jan 10, 2018 Jan 10, 2018

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Hi – thanks. I got it. Was clicking on the troubleshooting link and that didn’t help, but the one below that worked.

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New Here ,
Jan 09, 2018 Jan 09, 2018

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I'm also having the same problem?

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Community Expert ,
Jan 09, 2018 Jan 09, 2018

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Have you tried

  1. Right-click (or Control-click) the installer and choose Show Package Contents.
  2. In the Install window that opens in the Finder, go to the Contents/MacOS folder, and in there, double-click Install. That will open the Terminal application, some lines of code will automatically run, and the actual Installer should successfully launch.

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