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Problems with Mohave 10.14.6 and installing CC

New Here ,
Jul 22, 2020

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I have Mohave 10.14.6 installed on my iMac. Up until this week Lightroom Classic and Photoshop 2020 have run with no issues. I pay for a monthly photographers plan. No it says my trial version has finished and I have to buy it again?? It wont let me do anything to install it unless I buy it?? Used the Adobe Cleaner and restarted, and tried to reinstall. No luck!! Arrgh!! Help please

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Activation, Creative Cloud, Installation

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Problems with Mohave 10.14.6 and installing CC

New Here ,
Jul 22, 2020

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I have Mohave 10.14.6 installed on my iMac. Up until this week Lightroom Classic and Photoshop 2020 have run with no issues. I pay for a monthly photographers plan. No it says my trial version has finished and I have to buy it again?? It wont let me do anything to install it unless I buy it?? Used the Adobe Cleaner and restarted, and tried to reinstall. No luck!! Arrgh!! Help please

TOPICS
Activation, Creative Cloud, Installation

Views

28

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Jul 22, 2020 0
Adobe Employee ,
Jul 22, 2020

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I am sorry, Lisnorthphoto, but the last successful activation request was sent from the computer on June 26th.  If you own and maintain the computer and network that you are using then see http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for steps you can take to resolve the current connection error.

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