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Product doesn't show up in Creative Cloud

New Here ,
Sep 13, 2020 Sep 13, 2020

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Hi, I had purchased Adobe Products some type ago in Disk format, specifically Adobe Creative Suite 5.5 Producction Premium. I was able to activate two out of the three codes (one was longer than 24 digits, so I assume it wasn't a cause for worry). But, after installing creative cloud I am unable to download any applications. I'm completely unaware of any Adobe updates on anything, and i'm quite confused as to why my registered products are not available for download. Can someone please help me?

 

[NEVER POST A SERIAL NUMBER IN A PUBLIC FORUM !!!]
[You have just given your serial number to everyone who read this message before]
[I deleted the number... or people who receive all their forum messages via email]

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Activation , Creative Cloud , Installation , New user

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correct answers 1 Correct answer

Community Expert , Sep 13, 2020 Sep 13, 2020

A Cloud subscription does not use serial numbers... you log in to your paid account and do the step below

 

Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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Community Expert ,
Sep 13, 2020 Sep 13, 2020

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A Cloud subscription does not use serial numbers... you log in to your paid account and do the step below

 

Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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