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Project not showing up on iPhone

New Here ,
Apr 22, 2020

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After creating my first project using Spark on my iMac I went onto my iPhone and it doesn't show up when I start Spark.  Is there something I need to do to get my Projects to show up on my other devices?

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Project not showing up on iPhone

New Here ,
Apr 22, 2020

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After creating my first project using Spark on my iMac I went onto my iPhone and it doesn't show up when I start Spark.  Is there something I need to do to get my Projects to show up on my other devices?

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Apr 22, 2020 0
Adobe Community Professional ,
Apr 22, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

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Apr 22, 2020 0
Adobe Community Professional ,
Apr 22, 2020

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Do you have a Spark app for iPhone from Apple Store?

https://apps.apple.com/us/app/adobe-spark-video/id852555131

https://apps.apple.com/us/app/adobe-spark-post-for-graphics/id1051937863

 

Or are you attempting to view your Spark web page from iOS Safari?

https://spark.adobe.com/

 

Nancy O'Shea, ACP
Alt-Web.com

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Apr 22, 2020 0
New Here ,
Apr 22, 2020

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I have the app.

John

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Apr 22, 2020 0
Adobe Community Professional ,
Apr 22, 2020

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Spark Post?  Spark Video?

Are you logged-in to your account?

 

 

 

Nancy O'Shea, ACP
Alt-Web.com

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Apr 22, 2020 0
New Here ,
Apr 22, 2020

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Yes, logged into my account using the Spark app on my iPhone. Only the preloaded project shows up. I’ve waited two days thinking it might be a syncing issue.

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Apr 22, 2020 0
Adobe Community Professional ,
Apr 22, 2020

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See this help article.  I think you may need to change iPhone app settings.

https://adobespark.zendesk.com/hc/en-us/articles/218902047-How-does-content-syncing-work-

 

Nancy O'Shea, ACP
Alt-Web.com

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Apr 22, 2020 0
New Here ,
Apr 22, 2020

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Thanks. Already tried both WiFi and non-WiFi settings. I have unlimited data on my plan so that doesn’t bother me.

John

"If you ever drop your camera into a river of molten lava, let it go, because man, it's gone"

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Apr 22, 2020 0
Adobe Community Professional ,
Apr 22, 2020

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I'm out of ideas, sorry.   Open a ticket with Spark support on Zendesk.

https://adobespark.zendesk.com/hc/en-us/articles/360011707674-How-do-I-contact-Spark-Support-

 

Nancy O'Shea, ACP
Alt-Web.com

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Apr 22, 2020 1