PS installation failed

New Here ,
Jan 14, 2021 Jan 14, 2021

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I tried to install Ps on Desktop via CC. The installation failed. I did not get any error code. The lightroom is working. If I can't get Ps installed and run on my PC, the subscription is useless to me. 

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Most Valuable Participant ,
Jan 14, 2021 Jan 14, 2021

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New Here ,
Jan 14, 2021 Jan 14, 2021

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Yes, I was able to install Ps now. I found an error code 133 in the dark cloud icon at the upper right-hand corner and cleaned up more storage space for installation. But, I have another issue, Ps app is failed to open. Two error message windows popped up one after another. Please check the attached files and advise. 
 
Ps error 2.jpgPs error.jpg
 

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Adobe Community Professional ,
Jan 14, 2021 Jan 14, 2021

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Let's begin at the beginning.  If goes without saying, you must have modern equipment and OS +  ample empty hard disk space and RAM to use Creative Cloud.  Anything less will not provide a good user experience. 

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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