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PS werkt niet meer op tweede station

New Here ,
Oct 01, 2020

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Photoshop werkt ineens alleen nog maar op de vaste pc en niet meer op de laptop. Wanneer ik photoshop op de laptop start moet ik een proefabonnement nemen, lijkt mij niet correct. Ik heb immers een abonnement waarbij het programma op twee ‘stations’ gebruikt kan worden?

Adobe Community Professional
Correct answer by Axel Matt | Adobe Community Professional

For the first step check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/

 

If your account shows:  your subscription is active

  1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  2. if this fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.ht ml
  3. if this fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html
  4. if this fails, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

if your account shows you have no subscription and you're paying for one 

  1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

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PS werkt niet meer op tweede station

New Here ,
Oct 01, 2020

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Photoshop werkt ineens alleen nog maar op de vaste pc en niet meer op de laptop. Wanneer ik photoshop op de laptop start moet ik een proefabonnement nemen, lijkt mij niet correct. Ik heb immers een abonnement waarbij het programma op twee ‘stations’ gebruikt kan worden?

Adobe Community Professional
Correct answer by Axel Matt | Adobe Community Professional

For the first step check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/

 

If your account shows:  your subscription is active

  1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  2. if this fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.ht ml
  3. if this fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html
  4. if this fails, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

if your account shows you have no subscription and you're paying for one 

  1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

TOPICS
Activation

Views

45

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Oct 01, 2020 0
Adobe Community Professional ,
Oct 01, 2020

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For the first step check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/

 

If your account shows:  your subscription is active

  1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  2. if this fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.ht ml
  3. if this fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html
  4. if this fails, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

if your account shows you have no subscription and you're paying for one 

  1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

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Oct 01, 2020 0
Adobe Community Professional ,
Oct 01, 2020

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Oct 01, 2020 1
New Here ,
Oct 04, 2020

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sorry had de antwoorden niet gezien, ik ga er mee aan het werk. 

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Oct 04, 2020 0
New Here ,
Oct 04, 2020

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Hartelijk dank, alles fuctioneert weer.

Willy van der Weide

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Oct 04, 2020 0