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PSD CS6 registration on Mac OS Sierra 10.12.6

New Here ,
Apr 07, 2020

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HI All

I purchased PSD CS6 extended in 2012 and have been using it on a Mac which recently died.  I have purchased a refurbished 2016 iMac running OS sierra 10.12.6 and am having difficulty with recognition by Adobe of the purchase serial number.  Can anyone please advise any suggestions.

thankyou.

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PSD CS6 registration on Mac OS Sierra 10.12.6

New Here ,
Apr 07, 2020

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HI All

I purchased PSD CS6 extended in 2012 and have been using it on a Mac which recently died.  I have purchased a refurbished 2016 iMac running OS sierra 10.12.6 and am having difficulty with recognition by Adobe of the purchase serial number.  Can anyone please advise any suggestions.

thankyou.

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Mac

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414

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Adobe Employee ,
Apr 07, 2020

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Moving to correct community.

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Most Valuable Participant ,
Apr 07, 2020

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What is the exact message or difficulty? Don’t post the actual number though!

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Adobe Community Professional ,
Apr 07, 2020

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Yes what is the EXACT Error message you are getting?

 

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