Purchasing adobe license for business with GST number in India.

New Here ,
Apr 09, 2021 Apr 09, 2021

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I have recently purchased an adobe subscription and my invoice has been generated but it shows the tax rate as 0%. I want to know how can they do this, the right way is to charge GST using the correct percentage and that I should be able to claim it back using ITC. I contacted customer care but was left unsatisfied with their answer that they have applied my GSTIN so I don't have to pay any GST to the government.

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Creative Cloud, New user

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1617975396777.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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