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Quero cancelar minha assinatura.

New Here ,
Jul 29, 2017

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Caros, não consigo cancelar minha assinatura. Os canais de atendimento são péssimos e funcionam em horários limitados.

O suporte não funciona e isto é um abuso.

Hi Robinson,

You can now self cancel your Adobe Creative Cloud plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Creative Cloud membership

In case, you are unable to cancel the plan from within your accounts page, please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please go through the Adobe - Subscription Terms as well.

You may also see Contact Support FAQ: Unable to reach support through the "Contact US" link as you mentioned that you were not able to reach the support.

Regards,

Sheena

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Quero cancelar minha assinatura.

New Here ,
Jul 29, 2017

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Caros, não consigo cancelar minha assinatura. Os canais de atendimento são péssimos e funcionam em horários limitados.

O suporte não funciona e isto é um abuso.

Hi Robinson,

You can now self cancel your Adobe Creative Cloud plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Creative Cloud membership

In case, you are unable to cancel the plan from within your accounts page, please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please go through the Adobe - Subscription Terms as well.

You may also see Contact Support FAQ: Unable to reach support through the "Contact US" link as you mentioned that you were not able to reach the support.

Regards,

Sheena

TOPICS
Creative Cloud

Views

3.2K

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Jul 29, 2017 0
Adobe Community Professional ,
Jul 29, 2017

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What kind of subscription is it?

On weekends you will have even more trouble reaching someone.

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Jul 29, 2017 1
New Here ,
Oct 13, 2017

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Conseguiu cancelar?? Eu estou tentando também e não consigo...

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Oct 13, 2017 5
Adobe Employee ,
Aug 14, 2017

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Hi Robinson,

You can now self cancel your Adobe Creative Cloud plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Creative Cloud membership

In case, you are unable to cancel the plan from within your accounts page, please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please go through the Adobe - Subscription Terms as well.

You may also see Contact Support FAQ: Unable to reach support through the "Contact US" link as you mentioned that you were not able to reach the support.

Regards,

Sheena

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Aug 14, 2017 0
New Here ,
Oct 17, 2017

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Também estou tentando cancelar e não consigo!!

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Oct 17, 2017 3
New Here ,
Nov 20, 2017

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Por favor preciso cancelar minha assinatura urgente o que faço?

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Nov 20, 2017 1
New Here ,
Nov 29, 2017

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quero cancelar e nao consigo ...Digital River nao tem telefone que funciona ...

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Nov 29, 2017 1