Question updating Acrobat X Pro to Acrobat DC

New Here ,
Feb 11, 2021

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Hi there,

on my desktop, i installed Acrobat X Pro years ago with a bought license. Today i got the abo with LR and PS and creative cloud app offers me an update of Acrobat Pro to DC. DC is not part of the photography plan as i know.

I'm wondering what happens to my license if i update Acrobat X Pro to DC? Is it then just the trial or my still my lifetime license as DC?

 

Thx

 

Hannes

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Activation, Creative Cloud

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1 Correct Answer

Most Valuable Participant , Feb 11, 2021
Test Screen Name Most Valuable Participant , Feb 11, 2021
What you're seeing is a really bad bug. You are not entitled to upgrade for free, so what happens is - it uninstalls Acrobat X - it installs Acrobat DC - you can't use it! So don't accept the offer...

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Adobe Community Professional ,
Feb 11, 2021

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Creative Cloud Acrobat Pro DC is entirely separate from your old licensed Acrobat X.   I'm not even sure Acrobat X is supported anymore.

 

Unless you have a single app subscription,  7 day's usage is the most you'll get from CC Acrobat Pro DC.

Depending on what you do, FREE Acrobat Reader might be all you need.

 

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Most Valuable Participant ,
Feb 11, 2021

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If your old Acrobat still works and does what you need, there is no reason to update

 

I have Win10 and the old Acrobat Pro 9 that came with CS5 still works and does what I need... which is not very extensive, but I am able to convert a Word document to PDF

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Most Valuable Participant ,
Feb 11, 2021

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What you're seeing is a really bad bug. You are not entitled to upgrade for free, so what happens is

- it uninstalls Acrobat X

- it installs Acrobat DC

- you can't use it!

So don't accept the offer...

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