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'Quit Unexpectedly'

kennya8196111
New Here ,
Aug 06, 2020 Aug 06, 2020

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An Adobe colleague helped me reinstall CS5.5 Design Standard yesterday. All seemed well, but i get 'quit unexpectedly' on all programmes (indesign, photoshop, illustrator, Acrobat).

 

Can you please advise.

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AxelMatt Community Expert
Community Expert ,
Aug 06, 2020 Aug 06, 2020

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If you give us more informations about your environemt we can try to help.

CS5.5 is very old and not compatible with newer operating system, especially on MacOS 

Which operating system do you use?

How about the exact error message?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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kennya8196111
New Here ,
Aug 06, 2020 Aug 06, 2020

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In Response To AxelMatt

Hi Axel,

 

macOS High Sierra version 10.13.6

 

I have also attached the error messageScreen Shot 2020-08-06 at 13.56.15.png

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