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- I can't install creative cloud and another adobe program.
Install Creative cloud open a tab in my chrome browser to authenticate my account before continue install.
In tab said - You’ve successfully signed in. Feel free to close this browser tab and return to where you previously left off.
> BUT when I return to install tab. It still not responding and stuck on this page which said ' Check your browser'.
I tried to click on 'sign in here' and it's not working too.
thank you for help and sorry that I'm not good in English.
I figured it out - Upgrade your browser!
I was using an old version of Internet Explorer and it kept booting me off and telling me to "Check my Browser." I couldn't figure it out until I tried to install the software directly from IE, instead of Mozilla. It told me I needed a newer version of IE and I also had to install about 10 updates to Windows IE 11. I did and now it works great, all is installing perfectly and no issues. Thank God! It only took me 4 hours to figure this out...
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- I can't install creative cloud and another adobe program.
Install Creative cloud open a tab in my chrome browser to authenticate my account before continue install.
In tab said - You’ve successfully signed in. Feel free to close this browser tab and return to where you previously left off.
> BUT when I return to install tab. It still not responding and stuck on this page which said ' Check your browser'.
I tried to click on 'sign in here' and it's not working too.
thank you for help and sorry that I'm not good in English.
I figured it out - Upgrade your browser!
I was using an old version of Internet Explorer and it kept booting me off and telling me to "Check my Browser." I couldn't figure it out until I tried to install the software directly from IE, instead of Mozilla. It told me I needed a newer version of IE and I also had to install about 10 updates to Windows IE 11. I did and now it works great, all is installing perfectly and no issues. Thank God! It only took me 4 hours to figure this out...
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I'm the same
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Hi there,
This article might help. I'd suggest trying the direct download for the installer https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html.
If you're continuing to struggle then I'd suggest contacting and working with our support directly: https://helpx.adobe.com/contact.html
Best,
- Dave
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This worked for me. I scrolled down to Windows | Alternative Downloads and was able to download the full creative cloud app and install it. Once I got that installed all the other apps were able to be installed. Thanks
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real one, thanks guys
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I haven't received help yet. I have no solution.
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Same issue.
I paid for two programs, downloaded them to a computer, and then my computer started having problems, so I uninstalled the software, got on a new computer, tried to install, and I get the exact same thing.
I have paid for the software but now I can't install it on my computer.
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Thanks david But the problem is that it can't be installed It says only try the registration. And not responding
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I figured it out - Upgrade your browser!
I was using an old version of Internet Explorer and it kept booting me off and telling me to "Check my Browser." I couldn't figure it out until I tried to install the software directly from IE, instead of Mozilla. It told me I needed a newer version of IE and I also had to install about 10 updates to Windows IE 11. I did and now it works great, all is installing perfectly and no issues. Thank God! It only took me 4 hours to figure this out...