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résiliation

New Here ,
Apr 30, 2020 Apr 30, 2020

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je veut resilier mon abonnement mais seul probleme est les frais de resiliation s'élevant a 119,95€

seront til remboursé ou pas?

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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I've moved this to the Get Started forum.

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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It will not be refunded if you cancel before the end of a year if it is a one year commitment.

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

 

When you cancel early you pay a fee

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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Je crains que non. Un abonnement annuel demande en suspension prématuré la moitié du due pour la période restante. C'est dans les conditions que tu avais acceptés lors de la conclusion du contrat. Je suis désolé.

 

Si tu veux contacter Adobe Support à ce sujet: Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Apr 30, 2020 Apr 30, 2020

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bonjour, 

Abambo est ce que cela signifie qu'au bout de six mois d'abonement on peut résilié sont abonement gratuitement sans frais supplémentaire ? 

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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NO - if you cancel early you pay one half of the remaining time

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New Here ,
Apr 30, 2020 Apr 30, 2020

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donc est ce que le mieux à faire c'est de résigner maintenant ou il c'est mieux d'attendre ? 

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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Do the math and compare results.

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