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Re: Adobe support email address?

New Here ,
Sep 30, 2020

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Hi, 

I have trained Photoshop throughout my career as a software trainer, introducing, grounding and encouraging many in their use of this comprehensive, clever - and to me, delightful - suite of tools and actions. Befire I retired, I was working with CS4. For a while, it ran ok on Windows 10. Then, after a system crash which necessitated a complete rebuild, I found that my copy of CS4 would no longer install. I am now using Elements, and I'm afraid I am experiencing severe withdrawal symptoms. I pretty well knew my way around CS4. I am just so sad that the software I self-trained in and grew to love is no longer available to me. As a retiree, I just can't justify purchasing a later edition.

 

What to do, what to do! 

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Re: Adobe support email address?

New Here ,
Sep 30, 2020

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Hi, 

I have trained Photoshop throughout my career as a software trainer, introducing, grounding and encouraging many in their use of this comprehensive, clever - and to me, delightful - suite of tools and actions. Befire I retired, I was working with CS4. For a while, it ran ok on Windows 10. Then, after a system crash which necessitated a complete rebuild, I found that my copy of CS4 would no longer install. I am now using Elements, and I'm afraid I am experiencing severe withdrawal symptoms. I pretty well knew my way around CS4. I am just so sad that the software I self-trained in and grew to love is no longer available to me. As a retiree, I just can't justify purchasing a later edition.

 

What to do, what to do! 

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Sep 30, 2020 0
Most Valuable Participant ,
Sep 30, 2020

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Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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Sep 30, 2020 0
New Here ,
Sep 30, 2020

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Hi John, 

Ibtried both of those - no luck. Thanks for your attention. Onevof the Windows 10 updates seems to have broken it. 

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