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The same problem , what to do ? Pls help i really want to get lr and ps
[Moderator branched and moved to a new topic.]
Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one. - https://helpx.adobe.com/creative-cloud/system-requirements.htmlPay particular attention to Photoshop's new GPU requirements. See links below.- https://helpx.adobe.com/photoshop/system-requirements.html- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html
NOTE: If you're considering an upgrade to Big Sur, read this first.
1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below to update your information:
https://account.adobe.com/plans2. If you still need help, scroll down to Contact Adobe on the same page. 3. Online chat is available in English 24/7.4. In the chat box, type AGENT followed by enter key and wait for a human.5. Alternately, phone customer service M-F during normal business hours.https://www.adobe.com/about-adobe/contact.html