Re: Cannot update photoshop or lightroom

New Here ,
Mar 05, 2021 Mar 05, 2021

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Hi

I've the same problem, i uninstalled everything then reinstalled them and... NOTHING!!!

 

Adobe Updater
Updates have been disabled for this machine.

Please contact your administrator.

 

This message appear when I try to update from Photoshop 22.2.0.

I uninstall EVERYTHING!
I TRY EVERYTHIN!

Someone could help me?

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Adobe Employee ,
Mar 05, 2021 Mar 05, 2021

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Hi there, 

 

I have reviewed your Adobe ID (email) and found that you have purchased the Creative Cloud Photography individual plan.

 

I am moving this thread to the correct community (Download & Install) for better and quicker help.

Meanwhile, you may try the steps shared in the following help document to resolve this issue: https://helpx.adobe.com/enterprise/kb/apps-tab-disabled.html#individual-plan-users 

 

Let us know if this helps. 

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Adobe Community Professional ,
Mar 05, 2021 Mar 05, 2021

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LATEST

what makes you think there's an update currently available in your country?

 

kglad_0-1614956655793.png

 

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