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re-download creative suit (old purchase)

New Here ,
Sep 26, 2020

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hi, I'm trying to download the program again for CS6 but the link I had from before says "We no longer provide CreativeSuit Installers." The help link it provides then says I can re-download from my order history but nothing shows in my order history although it does still show up in my products

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CC FAQ, Installation

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re-download creative suit (old purchase)

New Here ,
Sep 26, 2020

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hi, I'm trying to download the program again for CS6 but the link I had from before says "We no longer provide CreativeSuit Installers." The help link it provides then says I can re-download from my order history but nothing shows in my order history although it does still show up in my products

TOPICS
CC FAQ, Installation

Views

35

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 26, 2020 0
Most Valuable Participant ,
Sep 26, 2020

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Adobe has removed ALL public download links for serial number programs
-links are ONLY available to someone who purchased a download from Adobe
.
For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor
.
When you do have a download, be sure to copy it to at least one external device
-a usb flash drive or hard drive, or write to a DVD
-plus a text file containing your serial number

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