re-downloading help

New Here ,
Jun 22, 2013 Jun 22, 2013

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I downloaded Adobe Cs6 Production Premium from Amazon and I recently did a factory reset on my computer. How can I obtain my serial number to re-download the products?

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correct answers 1 Correct Answer

Adobe Employee , Jun 22, 2013 Jun 22, 2013
If you have received the serial key from Adobe and if the software was regsitered then please contact our Customer care to retrieve the information : http://helpx.adobe.com/contact.htmlYou can even reach our chat support at http://adobe.ly/yxj0t6

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Adobe Employee ,
Jun 22, 2013 Jun 22, 2013

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Hi danielson5000,

Was it a purchased from Amazon as well?

You need to get in touch with Amazon to get the serial number then.

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New Here ,
Jun 22, 2013 Jun 22, 2013

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Yes it was purchased from Amazon. It gave me the Product Key only. The first time I installed on my computer, I had to go through adobe to get my serial key.

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Adobe Employee ,
Jun 22, 2013 Jun 22, 2013

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If you have received the serial key from Adobe and if the software was regsitered then please contact our Customer care to retrieve the information : http://helpx.adobe.com/contact.html

You can even reach our chat support at http://adobe.ly/yxj0t6

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