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Re: Error code 207 "The server is not responding..." while downloading creative cloud app.

New Here ,
Sep 27, 2017 Sep 27, 2017

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I get error 207 and nothing is given in the link you mentioned. What's the error solution?

Its not working for me. I've Symantec Endpoint antivirus on my laptop and allowed the traffic  for adobe product in application settings.

Anything else I can do?

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correct answers 1 Correct answer

Adobe Employee , Sep 27, 2017 Sep 27, 2017

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Hi Raginisrao,

Error 207 means that the responses from the server are failing to be received by the computer.

I would recommend you to try alternate network connections and also try temporarily disabling firewall and internet security/anti-virus software until installation is complete. Details on Error 207 can be found at Troubleshoot Adobe Creative Cloud download and install issues.

You can also find additional details on how to resolve connectivity concerns at Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

...

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Adobe Employee ,
Sep 27, 2017 Sep 27, 2017

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(Branched out as a new discussion)

Hi Raginisrao,

Error 207 means that the responses from the server are failing to be received by the computer.

I would recommend you to try alternate network connections and also try temporarily disabling firewall and internet security/anti-virus software until installation is complete. Details on Error 207 can be found at Troubleshoot Adobe Creative Cloud download and install issues.

You can also find additional details on how to resolve connectivity concerns at Resolve connection errors with Adobe Creative Cloud and Creative Suite applications.

Direct download for Creative Cloud desktop app is available, you may try downloading and installing it from here: Download Creative Cloud desktop app.

Let us know if this helps.

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New Here ,
Oct 31, 2018 Oct 31, 2018

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Restart in 'Safe Mode' worked for me. ✔︎    

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