Re: getting live chat support

New Here ,
Jul 07, 2017 Jul 07, 2017

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hi

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Adobe Employee , Aug 09, 2017 Aug 09, 2017
Branching into a new discussionHi there,You will need to contact support through call/chat for this request.Contact Customer Care**Be sure to remain signed in with your Adobe ID before accessing the link above**Please see Support FAQ: How can I contact Adobe for support? Hope that helps! Regards,Sheena

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New Here ,
Jul 07, 2017 Jul 07, 2017

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I not pay your credit member on your second month. Why!

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Adobe Employee ,
Aug 09, 2017 Aug 09, 2017

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Branching into a new discussion

Hi there,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

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New Here ,
Jan 29, 2020 Jan 29, 2020

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hi there but clicking that link brings me to a page where i have absolutely no options to a live chat apart from an icron that when i click says i am not an adminitrater

 

so is there a live chat link for normal customers that are students because i do not have access to my apps that i have only a limited amount of apps and i cannot change my plan or anything. the website doesnt even let me view available plans 

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Explorer ,
Jan 11, 2021 Jan 11, 2021

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For several hours I have been looking for Adobe's live chat on the Internet and on the Adobe website. I do not find anything. It looks like it has been discontinued.
The German telephone support was very bad. The guy actually explained to me that the bugs I got from Photoshop CC 22.1.0 are features ... And I pay 55 euros a month for such help.

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Adobe Community Professional ,
Jan 11, 2021 Jan 11, 2021

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Explorer ,
Jan 12, 2021 Jan 12, 2021

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Unbenannt.JPG

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Explorer ,
Jan 12, 2021 Jan 12, 2021

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Hey Peru Bob,
the chat symbol is unfortunately not available. I'm logged in ... Nothing can be found under the "Helpfull links" either.

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New Here ,
Aug 22, 2017 Aug 22, 2017

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I have adobe export and want to upgrade to pro.  Do I have to buy the entire thing or is their an upgrade option?

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Adobe Employee ,
Aug 24, 2017 Aug 24, 2017

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Hi Stuart,

I see you have been able to successfully able to purchase the Acrobat DC subscription.

Feel free to update the thread for additional questions.

You may also Contact Customer Care for help and support.

Thanks

Kanika

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New Here ,
Oct 20, 2017 Oct 20, 2017

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I need help updating adobe. It keeps saying my adobe flash player is blocked because it's out of date. I've tried updating it. Maybe use teamviewer to help?

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Adobe Community Professional ,
Jan 11, 2021 Jan 11, 2021

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