Must Constantly Reinstall/Repair Creative Cloud

[philippep38638821]

Hi, I'm having the same problem here. Almost every day y must "repair" CC Creative Cloud. It's really annoying. I run a iMac under macOS Sierra (2,7 GHz Intel Core i5 with 16 GB ram).

I'm using ADOBE products since 2000 and never encounter so many issues before. CC his just lame. Every week I'm forced to trash my Indesign preferences because it's the only method so far that re-enable some lost panel features, like the layers indicator, that randomly disappear. That's just one of many...

I really feel that ADOBE just launch unfinished versions of their softwares, idk... Back then I really felt that my money was well expended.

[Jeff A Wright]

Philippep38638821 I am sorry that your installation of Adobe Creative Cloud desktop application continues to be damaged.  Are you also running a utility Memory Clean on the computer?  What version of macOS do you have installed on the computer?

[philippep38638821]

Hi Jeff, I have installed Dr. Cleaner Pro and Avast Antivirus. I'm using macOS Sierra v 10.12.6

Thanks

[Jeff A Wright · Accepted solution]

Branching to a new discussion.

Philippep38638821 I would recommend you temporarily suspend the use of Dr. Cleaner Pro to see if the installation of the

Adobe Creative Cloud desktop application continues to become damaged.  If you do continue to encounter errors then please review the setting of Avast Antivirus to see if it may be affecting the installed files.

If you can please update this discussion with the results Philippep38638821 it would be appreciated.

In addition, which step in Adobe Creative Cloud, needed to resolve this problem, is missing or damaged is consistently allowing you to resolve the error and continue using the Creative Cloud desktop app Philippep38638821?

[philippep38638821]

Hi, I did some tests. I disable Dr. Cleaner Pro, but it didn't help. Then I excluded the Creative Cloud APP files of Avast Antivirus and that did the trick. So far it work, no more "repairing" to do. But I still thing that this is Adobe's responsibility and you can't blame other Apps. Just saying.

Peace!

[Jeff A Wright]

Ok, thanks for the update that excluding the Creative Cloud desktop app from Avast has resulted in the files no longer becoming damaged Philippep38638821!