Re: Please give me a telephone number to call for customer support.

New Here ,
Dec 17, 2020 Dec 17, 2020

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If I click on the help link that goes nowhere one more time I think I am seriously going to loose it!!

New user and comoletely frustrated.

I am simply trying to contact the real live help from real live people option but when I click the link it says to sign in.  When I sign in there are no additonal options for support.  

Every supoprt article takes me back to this page https://helpx.adobe.com/contact.html not sure if it will show up here but nowhere on that page can I see any options to access any help options.  

I do not have a monthly plan.  I just paid for the software.  Is there not support available.?????

This is a great program and I like it but frusting not be able to access any help.

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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i think you'll be more frustrated with the phone number, 1 (800) 833-6687

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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Adobe Employee ,
Dec 17, 2020 Dec 17, 2020

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Default, what Adobe software title or service are you trying to get assistance for?  If it is for Premiere Elements, then please use a different browser, smartphone, or tablet to begin the chat interaction at https://helpx.adobe.com/contact.html.

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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What are you having trouble with?

Adobe Customer Care is mainly for customer billing & account activation issues.

 

Premier Elements support community (user-to-user forum).

 

Premier Elements Getting Started

https://helpx.adobe.com/support/premiere-elements.html

 

Premier Elements User Guide

https://helpx.adobe.com/premiere-elements/user-guide.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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